Our key strategic imperative is the continuous improvement of our customer experience. BT Commercial has once again become an ISO-certified company by regularly offering products and services and improving customer satisfaction via the efficient use of systems that fulfil client demands. The ISO 9001:2015 certification has been awarded to us for the importation, sales, installation and maintenance of HVAC and alternative energy products.
BT Commercial’s ISO accreditation is not a one-time process. The standard includes a yearly audit, which helps us maintain our commitment to quality, integrity, and professionalism since we firmly believe that this is beneficial to customers, suppliers, partners, and the company’s success.
Obtaining an ISO 9001 accreditation is a tough and demanding process. As a consequence, BT Commercial is even more proud to be recognized for adhering to the highest industry standards, a seal of approval that informs our clients that they can expect nothing less than constant excellence from our products and from our company.
ISO (International Organization for Standardization ) is an independent, non-governmental group that sets international standards for quality. The ISO 9001 standard certifies businesses’ quality management systems. This is accomplished through the use of third-party businesses that audit companies to ensure that they are adhering to ISO standards. ISO certification is a globally recognized symbol of quality for organizations that pass their rigorous inspection.
Certification obtained thanks to MCCAA.